Reopening Plan


1 Reception safety

Reception will be fitted with a safety screen and the reception team will be wearing face masks.

2 Waiting area

You may see that our waiting room will no longer offer magazines and items that are difficult to clean and disinfect. We will reduce the number of patients who need to use the waiting area and the time spent in the waiting area. There will be a 2 metre space left between seats.

3 Covid safety signs

Floor signs will be introduced to ensure 2m social distancing except when you are in the treatment room where the dental team will be in full PPE.

4 Staggering appointments

We will be staggering appointments in order to minimise traffic at the reception area.

5 Patient screening

Our reception team will communicate with you before your appointment to ask you some screening questions. You will be asked these again when you attend your appointment.

6 Hand Sanitiser and temperature

You will be greeted by one of our team who will ask you a few questions and take your temperature. We will ask you to use hand sanitiser when you enter the practice.

7 Unaccompanied appointment

We will ask patients except those under the age of 16 or with a disability to attend appointments alone.

8 Staff PPE

You will notice that our team will be wearing enhanced PPE which will vary according to the treatment involved.

9 Cleaning of the practice

In addition to our already thorough infection prevention control measures we have added extra precautions throughout the day to ensure that all surfaces are regularly cleaned and disinfected.

10 Contactless payment

We will send you a link to make payment away from the practice to minimise the use of the credit card machine keypad. If you do use the credit card machine, we will disinfect it between patients.

Thankyou for being our patient, we greatly value your trust and loyality and look forward to welcoming you back to our new normal.

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